About Us:
* Family Owned Business with over 20 years experience in the 4WD Industry
* Work with and represent a premium Australian 4x4 Brand
* Full time Position (Mon-Fri 8am-5pm)
* Rotating Saturday Shifts (9am-12pm)
* New Showroom and Workshop facilities
* Friendly Team Environment with other experienced staff
* Market Competitive wages - based on experience and performance
About you:
* A very strong customer service ethic
* The ability to work autonomously and as part of a team
* Great follow-up skills combined with excellent attention to detail
* Excellent communication skills, both written and verbal.
* Strong sales and negotiation skills
* Retail display flair and creativity
* High energy and enthusiasm
* A passion for four wheel drives
* A mechanical aptitude and 4X4 experience is beneficial. (selling, installing or using aftermarket accessories including Suspension, Fuel Tanks, Bullbars, Canopies, Roof Racks, Spotlights, Dual Batteries and more)
* Valid Driver’s license is preferred.
About the Job:
Complete the daily tasks required for store operation and ensure that promised delivery times and quality standards are being met. Including:
* Answering sales enquiries both over the counter, by phone, and by email.
* Preparing sales orders and quotes for retail, dealer and trade customers
* Processing and completing customers’ orders in line with company processes.
* Processing POS payment for retail customers, and occasional invoicing.
* Communicating with the customers and suppliers’ network to book in vehicles for fitment after parts arrive.
* Stock ordering and maintenance in line with company processes.
* Monitoring retail backorders and open orders for the branch.
* Communicating with the Workshop Manager and Store Manager to ensure that all work involving fitting is completed on-time, in-full and to high standards.
* Maintain clean and tidy showroom area with full shelves and current displays and ticketing
* Working at special events such as 4X4 shows and open days.