Brief Description
At Return-It, recycling is in our DNA. As a wholly owned subsidiary of Re.Group, we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia. Convenient locations plus new technology enable a seamless recycling experience both at fully staffed depots and Express collection points. As Casual Depot Assistant you will provide exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund.
Your Responsibilities Include
* Delivering outstanding customer service to our customers.
* Sorting recyclable items into their correct categories.
* Transporting items to the relevant storage area. This may be via forklift or manual handling.
* Ensuring customers are welcomed and assisted with their recycling products to inspire return customers.
* Cash handling.
* Ensuring staff are adhering to all health and safety procedures and highlighting any hazards, faults or risks.
* Continuously looking for opportunities to improve efficiency and increase customer satisfaction.
* Ensuring that staff have the skills and training to work safely and efficiently.
To Be Successful In This Role You Will Have
* Previous customer service, hospitality, or retail experience.
* Excel & Outlook experience.
* Can do attitude with customer service at the forefront of all interactions.
At Re.Group, we celebrate diversity, equity, and inclusion. Our commitment is to foster working environments that embrace everyone, ensuring fair and respectful treatment for all. We actively encourage applications from Aboriginal and/or Torres Strait Islander peoples, veterans, individuals with disabilities, individuals of all gender identities, those in mature age and early career, members of the LGBTIQA+ community, and individuals from diverse cultural backgrounds. Your unique perspective and experience are valued here. Come be a part of our inclusive community at Re.Group.
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