Conference and Events Coordinator
This role involves managing event bookings, liaising with clients, and ensuring every detail is perfect. The ideal candidate will be organised, energetic, and a natural people person.
Job Description:
The Conference and Events Coordinator will be responsible for proactively managing and maintaining the conference and events database, including key client and contact details. They will also identify new business opportunities for conferences, events, and group bookings.
Key Responsibilities:
* Manage event bookings and ensure seamless execution.
* Liaise with clients to understand their needs and preferences.
* Coordinate event proposals and quotations, covering venue hire, function spaces, menus, AV, accommodation, and packages.
* Prepare weekly forecast reports outlining upcoming events.
* Identify high and low demand periods and implement strategic selling initiatives to maximise revenue.
* Conduct site inspections and host familiarisation events for clients and key partners.
* Lead and participate in weekly Banquet Event Order (BEO) meetings and support sales meetings as required.
* Monitor competitor activity within the local market and recommend appropriate adjustments to selling strategies.
* Coordinate the production of sales collateral, including conference kits and direct mail campaigns.
* Assist the operational team with food and beverage service coordination for conferencing and event functions.
* Ensure conference areas and back-of-house spaces are well maintained, clean, and operationally ready.
* Support on-site group events and coordinate with relevant departments to deliver exceptional service and event outcomes.
* Deliver accurate and professional event handovers to all operational departments to ensure flawless execution.
Why Choose This Role?
This is an excellent opportunity to work with a supportive team, gain valuable hospitality experience, and make your mark across multiple venues.
Qualifications:
* Previous experience in Conference & Events Sales within hospitality or hotel environments.
* Strong attention to detail and a passion for delivering exceptional client service.
* Excellent communication and interpersonal skills.
* Ability to prioritise and multitask in a fast-paced setting.
* Strong knowledge of event quoting systems and CRM tools.
* A proactive approach to sales, with a drive to exceed targets and deliver results.
* Understanding of hotel sales, revenue management, and rate structures.
Benefits:
* Employee benefit card offering discounted rates at leading hotels worldwide.
* Learning programs through our academies.
* Opportunity to develop your talent and grow within your property and across the industry.
* Ability to make a difference through corporate social responsibility activities.
Join Our Team:
If you thrive in fast-paced environments and love making magic happen behind the scenes, we'd love to hear from you.