Store Manager - Harbour Town Premium Outlets Adelaide
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PERA is a retailer of luggage, backpacks, wallets, handbags and travel accessories.
With an extensive online shop and over 29 stores across Australia, it is an independent specialist retailer with the world’s best and most trusted brands, such as ACE, American Tourister, BRIC'S, Delsey, Echolac, Hedgren, High Sierra, Lojel, Pierre Cardin, Samsonite, Tosca, Thule, and Victorinox to name a few.
Responsibilities:
Manage all store functions including staffing, scheduling, training, inventory, visual presentation, customer service, point-of-sale, and overall store operations
Perform proactive and professional sales services to customers
Lead, motivate, train and coach the store team for optimizing sales performance and achieving sales goals
Manage store operations and stock inventory
Dealing with Head Office emails and producing weekly reports on sales
Work closely with marketing, merchandising, and other internal teams for store activities, sales promotions, seasonal launches, etc.
Responsible for organizing staff rosters (monthly)
Interviewing new staff & submitting appraisals to Head Office
Requirements:
Tertiary education or above
At least 5 years of Bags and Luggage experiencewith at least 2 years in managing a store independently as well as indirect sales or service experience in a retail store
Customer-oriented and able to drive amazing customer services
Strong leadership skills, interpersonal and people management skills
Adaptive to change and good problem-solving skills
Strong commercial & marketing sense and good analytical and numeric skills
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Your application will include the following questions:
Do you have customer service experience? Which of the following statements best describes your right to work in Australia? How many years of people management experience do you have? How many years' experience do you have as a store manager? Do you have experience in a sales role? Do you have experience using point of sale (POS) software? Do you have experience preparing work rosters?
What can I earn as a Retail Store Manager
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