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About Orica
Orica is a leading provider of innovative blasting solutions. Our company has over 140 years of experience and a diverse global team of experts.
We are shaping the future of mining through digital technologies, embracing innovation and reimagining work practices.
About the Role
This Technical Support Engineer position involves providing expert technical support to customers and internal teams. The role ensures optimal performance and reliability of industry-leading blasting systems.
The successful candidate will be involved in product development, testing, troubleshooting, and training, making a tangible impact on operational excellence.
This is a WebGen wireless technology based role that eliminates the need for down-lines and surface connecting wires. It communicates through rock, air, and water to initiate blasts reliably and safely.
Key Responsibilities
* Deliver technical support for blasting systems, assist with troubleshooting and maintenance.
* Support the development, testing, and commercialisation of new products, including lab simulations and field testing.
* Provide hands-on technical/repair support and related field testing in all environments and weather conditions.
* Assist with product validation, supplier qualification, and technical documentation.
* Provide specialist training on field equipment and operational procedures.
* Contribute to continuous improvement initiatives, ensuring product and process safety, efficiency, and reliability.
* Collaborate closely with global teams, occasionally travelling to remote mining locations.
Requirements
* Tertiary qualifications and/or 3+ years industry experience in electronics, microelectronics, mechatronics, or communication technology.
* Previous WebGen experience would be highly regarded.
* Strong understanding of digital and analog electronic circuitry and ability to read schematics.
* Experience in field maintenance, equipment support, and troubleshooting.
* Knowledge of mechanical component testing, environmental testing, and risk assessment.
* Proficiency in Microsoft Office, AutoCAD/SolidWorks, and safety standards.
* Strong analytical and problem-solving skills with a structured approach to fault finding.
* Ability to prioritise and contribute to multiple projects effectively.
* Excellent team collaboration and customer engagement skills.
Benefits
* Work alongside global experts in blasting technology.
* Be part of a forward-thinking organisation that values innovation and safety.
* Enjoy opportunities for professional growth and cross-functional collaboration.
* Make a tangible impact in a fast-paced, technically advanced environment.