Are you a customer service and administration professional with strong organizational skills and a knack for planning? We are seeking a friendly, organised and reliable Administration & Reception Officer to join our team. This role is the first point of contact for our business and plays a key part in ensuring smooth day-to-day operations.
Alcom Security is a trusted, family-owned business with over 32 years of experience in the security industry. As an authorised dealer for both Crimsafe and 3M Security & Tint products, we deliver high-quality security solutions tailored to residential, retail, and commercial clients across South East Queensland — including Brisbane, the Gold Coast, Sunshine Coast, Toowoomba, and surrounds.
Join our vibrant team in Brisbane, where we provide top-quality products and create exceptional client experiences
About the Role
In this position, you will manage front desk reception duties while providing essential administrative and finance support.
Key Responsibilities
* Answer incoming phone calls promptly and professionally
* Direct calls to the appropriate team members
* Greet visitors and manage reception enquiries
* Take payments, issue receipts and accurately enter payment details into the finance system
* Maintain accurate records and basic financial data entry
* General administrative support as required
About You
We are looking for someone who
* Is reliable and experienced
* Has excellent phone manner and communication skills
* Is well presented and professional
* Has strong attention to detail and accuracy
* Is confident handling payments and data entry
* Has basic experience using finance or accounting systems (preferred but not essential)
* Can manage multiple tasks while remaining calm and organised
What's in It for You:
* Competitive Pay & Bonuses
* Opportunities for Professional Growth
* Supportive, Positive Team Environment
If you're looking for a role that combines customer service with administration and scheduling, and you're ready to make an impact in a dynamic environment, apply now