Business Relationship Lead - Home Care Melbourne
* Full-time
Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider. We are a diverse national organisation with a strong presence across nursing, community, medical, allied health, corporate and Crisis Response Management services in every State and Territory.
Home care is care that comes to you. With HCA's home care services, you can maintain your independence in your own home for longer. Whether you need a little help around the house or care for more complex lifestyle needs, our in-home care specialists are experts at developing personalised care plans that meet your unique needs.
Are you a people person who loves making connections and helping others? We're looking for someone who loves talking to people and building relationships to grow our Home Care services across Melbourne. You'll work closely with our supportive State and Marketing Teams to speak with potential clients and referral partners about how HCA can support them to live independently at home.
About the Role
* Talking with potential clients, families, and referrers about our Home Care services
* Following up on enquiries and helping guide people through the sign-up process
* Building a pipeline of future clients and spotting opportunities to grow our reach
* Attending community events to promote our services (and helping plan them too!)
* Working with our internal teams to make sure new clients are matched with the right care and services
What we offer – and why you'll love it!
Attractive base salary + uncapped incentive – Once minimum KPIs are met, your performance is recognised and rewarded with an incentive paid for every new customer.
Achievable KPIs – Targets are structured to stretch you, not set you up to fail. We want you succeeding consistently.
Career progression pathways – Grow within a leading national healthcare provider with genuine development opportunities.
Flexibility & autonomy & teamwork – Manage your diary, build your territory, and take ownership of your success, while being part of a national team.
Make a real difference – Every client you convert is someone gaining access to meaningful support.
Let's talk about you!
You may have some experience in sales, customer service, healthcare, aged care, or community work, and you're a confident communicator who enjoys networking and building relationships. Motivated and organised, you're someone who follows up and gets things done, while also being comfortable using systems and maintaining accurate records in our CRM. Most importantly, you bring a willingness to learn about Home Care if you're new to the sector.
What we offer
* Full support and training from a friendly, experienced team
* A rewarding role where you'll make a real difference
* Opportunities to grow with one of Australia's leading healthcare providers
You'll need a current Working with Children Check and a Police Check (dated within the last 12 months). Experience planning or attending events is a bonus!
Our culture and benefits
* Enjoy flexible hybrid working conditions that empower work-life balance
* Access to extra leave with a day off for your birthday plus a rewards and benefits platform
* Salary packaging – novated leasing available with Smart group
* Be part of a well‐respected Australian‐based organisation of more than 3,000 employees!
* Benefit from ongoing training and support with access to an education allowance to nurture your skills and career
At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.
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