About Our Role
We are seeking an experienced Training Specialist to join our team at Michael Page Australia. As a key member of our client's education industry team in Melbourne, you will be responsible for creating user guides and personalising vendor-hosted documents on software/SAAS.
Key Responsibilities:
* Create user guides for software/SAAS applications
* Personalise vendor-hosted documents to meet client needs
* Work with vendor documentation to ensure accurate information
* Foster excellent customer delivery and experience
* Develop high-quality training artefacts using good practice and frameworks
Your Background:
To succeed in this role, you will have previously worked in a training or change role with a vendor, focusing on SAAS training. Your expertise in software/SAAS productivity off-the-shelf solutions will enable you to effectively create user guides and deliver exceptional customer experiences.
What We Offer:
* Hybrid working arrangements to balance work and life
* Easily accessible city location in Melbourne