Chapter lead – devops services

As Chapter Lead DevOps Services, you will build and develop a high-performing DevOps capability across multiple product teams. You will guide modern engineering practices, support delivery outcomes, and uplift platform maturity. Working closely with technology and business leaders, you will drive improved developer experience, reliability, and innovation.

• Lead and develop a chapter of DevOps engineers, supporting their growth while ensuring consistent delivery across squads.
• Lead the adoption of new SaaS-based engineering platforms (e.g. GitHub Enterprise, GitHub Copilot, Atlassian suite, monitoring tools) within squads.
• Drive adoption of CI/CD, automation, and SRE practices to improve system reliability and deployment outcomes.
• Partner with architecture, platform, and product teams to align DevOps strategy with enterprise technology direction.
• Enable AI-assisted engineering practices, including automated testing and intelligent observability, to improve delivery quality.
• Improve developer experience by introducing self-service platforms, streamlined pipelines, and efficient toolchains.
• Monitor performance using metrics such as DORA and translate insights into continuous improvement initiatives.

• Demonstrated leadership experience developing and supporting engineers in DevOps or software engineering environments.
• Strong expertise in CI/CD pipelines, cloud platforms such as AWS, and infrastructure as code practices.
• Experience leading or contributing to platform engineering transformations, development of developer platforms or shared engineering services.
• Demonstrated experience driving AI and automation in engineering workflows, including tools for testing, monitoring, or code generation.
• Experience applying DevOps and SRE principles across large-scale or complex enterprise environments.
• Experience influencing senior stakeholders in large transformation programs, balancing strategic and delivery priorities.
• Proven capability to apply data-driven decision making, using metrics to improve engineering outcomes.

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually.
• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus.
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access.
• Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees.
• Paid volunteer leave, donation matching, and unlimited emergency response leave.
• Performance-based bonuses and Suncorp shares for eligible employees.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.

We are committed to a diverse, accessible, and inclusive culture that empowers employees and promotes internal mobility.