John Paul International College Administration Officer
Posted: 03/03/2026
Closing Date: 02/04/2026
Job Type: Contract
Job Category: Administration and Office
Job Description
About the Opportunity:
The John Paul College International Office is a dynamic and friendly team dedicated to supporting the experience of international students, families, and partners from first enquiry through to their day-to-day life at JPC.
We are now seeking a passionate and organised International Administration Officer to join this team on a full time basis until December 2026.
This is a front-facing role at the heart of our international operations providing exceptional administrative support across admissions, homestay, and study tour programs, while delivering a warm and professional experience to every student, family, agent, and visitor who engages with the College.
Reporting to the Head of Global Engagement and Partnerships and directed by the Director of International and Accommodation Operations, this role is well-supported within a collaborative team environment.
What You'll be Doing :
Day-to-day, you will:
* Provide a welcoming first point of contact for international students, families, agents, homestay providers, and visitors in person, by phone, and via email
* Support admissions, homestay, and study tour operations, including communications, compliance tasks, inspections, and data entry
* Maintain accurate and up-to-date student records, including medical, passport, visa, and other critical information
* Support international communications and assist with calendar and appointment management
* Fulfil responsibilities in line with the ESOS Framework and National Code requirements
* Contribute to the broader international team as directed, including occasional attendance at College events outside of standard hours
What We're Looking For :
You are an experienced administrator who genuinely enjoys working with people from diverse cultural backgrounds. You bring warmth and professionalism to every interaction, and you understand the responsibility that comes with supporting international students who are far from home.
To be successful in this role, you will demonstrate:
* Exceptional customer service skills and a genuine capacity for empathy
* Strong digital literacy, including confidence with Microsoft Office, and ideally Dynamics 365 and Click Dimensions
* Outstanding attention to detail and accuracy in data management
* Discretion and sound judgement when handling sensitive and confidential information
* Excellent time management and the ability to balance competing priorities
* A collaborative approach alongside the ability to work independently when required
* Alignment with JPC's values and commitment to supporting our College community
* Proficiency in a second language, particularly Korean, Chinese, Japanese, or Vietnamese, will be highly regarded.
* Previous experience in customer service, working with international stakeholders, or supporting school-aged students is preferred but not essential.
We welcome applications from candidates who bring the right attitude and a willingness to grow.
This is a contract appointment, however given the growth of our International program, the opportunity to extend may be available.
All appointments are subject to a satisfactory Paid Working with Children Check (Blue Card).
A Current Class C Driver Licence and a willingness to drive a College mini bus would be advantageous, but not essential.
Why Join JPC?
As a five-time Employer of Choice, our vibrant and inclusive school community is grounded in collaboration, innovation, and care.
We are a leading employer with a reputation for enabling staff to develop and thrive in their careers. We take pride in our employment practices, professional development activities, proactive leadership enhancement opportunities, and supportive work environment.
Here are just some of the reasons why we are an Employer of Choice & why you should join us:
Excellence in Practice - Work alongside talented, values-driven professionals with shared expectations and aspirations
Culture of Care - Thrive in a supportive environment where wellbeing, collaboration, and collective success are prioritised
Vibrant Community - Be part of a diverse, dynamic school with strong connections across students, staff, and families
Comprehensive Benefits - Paid co-curricular, tuition fee discounts, free OSHC, College gym, EAP, and corporate benefits with Medibank, Commonwealth Bank, Mazda & Flare
How to Apply:
If this sounds like the role you've been looking for, please click "Apply" (below).
Applications should include a cover letter addressed to the Deputy Principal: International and Accommodation Operations and should address how your current skills and experience align with this role.
Please also include a current and up-to-date resume including all relevant skills, experience and qualifications and the contact details of two professional referees.
Applications will be reviewed as received and early applications are encouraged as we are seeking the successful candidate to start ASAP.
John Paul College is an equal-opportunity employer, and we encourage applications from candidates of all backgrounds.
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