About UsCruise Whitsundays, based in Airlie Beach, is the largest marine-based tour and transport provider in the Whitsundays. We offer close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays. Our fleet includes 10 well-equipped, air-conditioned vessels and a world-class sailing catamaran, providing a range of tours and an inter-island resort connection service with regular daily departures at two islands, one airport, and two mainland ports.Cruise Whitsundays also operates Australia's first underwater accommodation, Reef Suites, and the Reefsleep glamping experience at the Reef World pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.From cruises and sailing adventures to underwater accommodations, there's no better way to experience the Whitsundays. Join our friendly, experienced crew and make every day at sea a good one!About Journey BeyondJourney Beyond is Australia's leading experiential tourism group, operating 17 brands across the country. Headquartered in Adelaide and formed in 2016, our brands include iconic trains like The Ghan, Indian Pacific, and The Overland; premium outback tours with Outback Spirit; eco-luxury lodges such as Sal Salis Ningaloo Reef; aquatic adventures including Cruise Whitsundays, Rottnest Express, and Darwin Harbour Cruises; and other attractions like Melbourne Skydeck and Eureka 89, Vintage Rail Journeys, and Monarto Safari Resort. Joining the Journey Beyond family means supporting our mission to share special places and create lasting memories for our guests.About the RoleThis position involves supporting the Vessel Master and Engineer in managing daily vessel operations, providing leadership to the Deck Crew, ensuring outstanding crew performance, and delivering memorable guest experiences. Your responsibilities may include:Assisting the Vessel Master with administration and safety duties;Ensuring guest safety and satisfaction, and vessel performance;Assisting with watch-keeping, vessel handling, and navigation;Facilitating onboard safety drills and crew training;Managing deck crew performance and training compliance;Maintaining high team performance and professional presentation;Addressing guest complaints promptly;Delegating daily duties and ensuring marine standards and WHS compliance.Minimum requirements include:Master Marine Engine Driver Grade 3 (MED3) (desirable)QLD Responsible Service of AlcoholWorking with Children's Check (Blue Card)HLTAID011 Provide First AidHLTAID015 Provide CPR and Basic OxygenNational Police CheckBenefits include:Generous discounts on travel experiencesCompetitive salary and supportive work environmentStudy assistance and career development opportunitiesEmployee referral and parental leave programsPurchased leave, health insurance discounts, and confidential support servicesMerchandise discounts, onboard bar discounts, free public transport, salary sacrifice options, and remote area benefits.