Technical Support Specialist
A leading staffing service provider seeks a highly skilled Technical Support Specialist for a 12-month contract in Sydney. This role involves troubleshooting technical issues related to third-party applications, managing customer communication, and working within ITIL-aligned processes.
Key Responsibilities:
* Troubleshoot technical issues related to third-party applications
* Manage customer communication effectively
* Work within ITIL-aligned processes
Required Skills and Qualifications:
This role requires candidates with experience in Application Support, familiarity with email technologies, and strong problem-solving skills.
Benefits:
This is a hybrid position requiring two days in the office and offers flexibility in work arrangements.