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Solar scheduling & administration coordinator

Gold Coast
Eco Elite
Posted: 16 April
Offer description

Eco Elite is a fast-growing residential solar and battery company helping Australians take control of rising energy costs. We manage the full customer journey in-house - from first enquiry through to installation and aftercare - across Queensland, New South Wales, and South Australia.

With strong growth and increasing install volume, we’re looking for a highly organised Administration & Operations Coordinator to support our Director of Operations and keep jobs moving efficiently from sale to install.

This is not a basic admin role - this is a key operations position inside a high-performance solar business.

The Role

You’ll be the backbone of our install pipeline—coordinating jobs, supporting the sales and install teams, and ensuring nothing falls through the cracks.

Core Responsibilities
* Coordinate and manage installation schedules across QLD, NSW, and SA, including reschedules and urgent changes

* Process and submit grid connection applications (DNSP approvals, STC/BSTC claims, and compliance documentation)

* Oversee job progression end-to-end: sale → pre-install → installation → completion → aftercare handover

Daily Coordination With:

* Installation crews

* Solar consultants

* Customers

* Manage inbound and outbound calls (customer updates, booking confirmations, installer coordination)

Documentation & Compliance:

* Prepare and issue job packs

* Complete and manage installation documentation

* Ensure all compliance paperwork is accurate and submitted on time

* Track, chase, and finalise outstanding installer paperwork and submissions

* Maintain accurate, up-to-date records across CRM and internal systems

* Assist with invoicing and basic accounts administration

* Identify and resolve scheduling issues, delays, and complex installs proactively

What We’re Looking For

We’re after someone who thrives in a fast-paced environment and can stay organised under pressure.

Ideal Candidate
* Previous solar admin / scheduling / operations experience (highly regarded)

* Experience with grid connections or energy industry processes (preferred)

* Strong phone confidence – able to speak with customers, installers, and internal teams

* High attention to detail (critical in compliance-heavy industry)

* Fast learner with systems (CRM, portals, scheduling tools)

* Ability to prioritise and manage multiple jobs at different stages

* Proactive mindset – you don’t wait to be told what to do

What You’ll Get

$60K – $80K + Super

* Structured, stable Monday–Friday hours: 8:00am – 4:00pm

* Office-based role in Broadbeach

* Work directly with senior leadership and learn the full solar lifecycle

* Real career progression as the company scales (operations, project management, team leadership)

* Supportive, high-performance team environment

* Regular company events and incentives

Why This Role Matters

This role is critical to keeping installs running smoothly and customers happy. The right person will quickly become a key part of the business and have the opportunity to grow into a senior operations role as we expand.

How to Apply

Apply via SEEK or email **********@eco-elite.com.au directly.

Immediate start available for the right candidate.

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