About This Role
Mission Australia is committed to meeting the growing needs of people across the country. We provide safe and supportive environments for individuals and families experiencing homelessness or housing instability.
This role plays a vital part in leading our work in Alice Springs, overseeing a dedicated team delivering high-quality services and tenancy support. The team manages the Tenancy Sustainability Program (TSP), which assists people at risk of homelessness to maintain stable tenancies.
The position requires strong leadership, operational oversight, and collaboration with community partners to ensure residents have access to comprehensive support.
* Lead a team to deliver safe, high-quality accommodation and tenancy support services.
* Build and maintain an effective team through clear performance expectations, regular supervision, coaching, and professional development.
* Oversight daily operations to ensure compliance with quality frameworks and environmental health standards.
* Manage program budgets and ensure financial accountability.
* Drive continuous improvement by reviewing operational procedures and contributing to best practice development.
* Maintain relationships with internal stakeholders and external community partners to enhance service delivery.
* Provide timely reporting on service performance, risks, and opportunities.
This is an on-site position that requires you to be based in Alice Springs.
Key Responsibilities:
* Develop and implement strategies to improve service delivery and outcomes.
* Budget management and financial reporting.
* Team management and development.
* Operational planning and implementation.
* Collaboration with community partners and stakeholders.
What You'll Need
* Leadership and management skills.
* Experience in budget management and financial reporting.
* Ability to develop and implement strategies.
* Excellent communication and interpersonal skills.
* Strong analytical and problem-solving skills.
Working With Us
Mission Australia is committed to supporting people to achieve their goals. We offer a range of benefits to our employees, including professional development opportunities and flexible working arrangements.
We value diversity, equity, and inclusion and are committed to creating a workplace culture that reflects these values.
We are an equal opportunity employer and welcome applications from people of all backgrounds.