Medical Office Administrator:
We are seeking an experienced and highly skilled Medical Office Administrator to join our medical practice in Sydney.
The practice provides high-quality medical assessments and treatment in a friendly environment, and we are committed to delivering exceptional customer service to our patients and healthcare professionals.
Key Responsibilities will include:
* Providing outstanding levels of customer service in person and over the phone to patients and healthcare professionals.
* Efficiently and accurately managing patient appointments, procedure bookings, inputting patient data, and filing correspondence.
* Managing patient data, appointments, procedures, clinical files, correspondence, and accounts.
* Formatting and uploading outsourced typing.
* Managing patient invoicing and receipting consultations.
* Liaising with other healthcare professionals and hospital staff.
* Providing administrative support to the Practice Manager.
Requirements:
* Previous experience as a medical secretary in a Specialist practice is highly regarded but not essential.
* Experience using medical software.
* Excellent oral and written communication skills.
* Excellent attention to detail.
* Professional, warm, and friendly disposition.
* A high standard of personal integrity – trustworthy, loyal, and honest.
* An ability to maintain strict confidentiality regarding all patient and practice matters.
* Excellent organisational and time management skills and remain calm and efficient even when working in a busy and pressured environment.
* Able to work well independently but also as part of a team.
High-quality medical assessments and treatment require effective administration support. If you enjoy patient interaction and thrive in a fast-paced environment, we would like to hear from you.