Job coach (norlane)

atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives by helping them to identify goals, build skills, prepare for interviews and transition into employment. We also work with prospective employers to meet their recruitment needs.

We are seeking a dedicated and compassionate Job Coach to join our team in Norlane, Australia. As part of our Disability Employment Services (DES) and Workforce Assistance (WFA) programs, you will play a crucial role in empowering individuals to achieve their employment goals and maintain successful careers.

• Provide personalized coaching and support to clients with diverse needs and abilities
• Conduct comprehensive assessments to identify clients' skills, interests, and barriers to employment
• Develop tailored job search strategies and assist clients in preparing resumes and cover letters
• Collaborate with local employers to identify suitable job opportunities and facilitate job placements
• Offer on‐the‐job support and follow‐up services to ensure successful employment outcomes
• Maintain accurate and up‐to‐date client records using case management software
• Stay informed about local job market trends and employment programs to better serve clients
• Advocate for clients' rights and assist in securing necessary workplace accommodations
• Participate in team meetings and contribute to the continuous improvement of our services

• Bachelor's degree in social work, psychology, human resources, or a related field
• Proven experience in job coaching, career counseling, or a similar role
• Strong understanding of Disability Employment Services (DES) and Workforce Assistance (WFA) programs
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse individuals
• Demonstrated problem‐solving abilities and a proactive approach to overcoming employment barriers
• Proficiency in case management software and Microsoft Office suite
• Knowledge of local job market trends and employment opportunities in the Norlane area
• Understanding of disability rights, workplace accommodations, and relevant government policies
• Empathetic and patient demeanor, with a genuine desire to help others succeed
• Ability to work independently and as part of a collaborative team
• Relevant certifications in career development or disability support services are preferred

• On‐the‐job training and ongoing career development with opportunities for national roles
• Access to MedHealth Academy, including a personal career development plan, individual training and mentoring
• Opportunity to complete a Certificate IV in Employment Services (conditions apply)
• Job stability with guaranteed full‐time hours
• Achievable quarterly incentive scheme
• Benefits including discounts for health insurance, access to psychology services, flexible leave options, roadside assistance, and paid parental leave

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, the LGBTQI community, veterans, carers, and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs.