Summary:
We are seeking a skilled and experienced Head Barista to lead our coffee team and ensure the highest quality of coffee and customer service. The ideal candidate will have a passion for coffee, excellent leadership skills, and a strong work ethic.
Responsibilities:
* Manage and train a team of baristas to ensure consistent quality and customer service
* Develop and maintain relationships with customers and suppliers
* Create and maintain a welcoming and clean coffee shop environment
* Manage inventory and ordering of coffee and supplies
* Develop and implement new coffee recipes and menu items
* Ensure compliance with health and safety regulations
* Handle customer complaints and resolve issues in a timely and professional manner
* Maintain equipment and perform regular maintenance and cleaning
Qualifications:
* High school diploma or equivalent
* Proven experience as a Head Barista or similar role
* Excellent knowledge of coffee brewing methods and techniques
* Strong leadership and communication skills
* Ability to work in a fast-paced environment and handle multiple tasks simultaneously
* Attention to detail and ability to maintain high standards of cleanliness and organization
* Ability to work flexible hours, including weekends and holidays