About Us
Central Highlands Water (CHW) provides drinking water, sewerage, trade waste, and recycled water services to residents and businesses in the Central Highlands region of Victoria. As a public sector employer with more than 150 years of history, CHW is committed to service excellence and sustainable regional development.
Opportunity
The primary objectives of the position are to:
* Ensure change of ownerships are handled efficiently and effectively;
* Maintain accurate account changes, including meter connections, to support continued collection of CHW;
* Provide advice and support to the billing and customer services team;
* Maintain customer and property details for pre‐billing processes and provide or process information for customers in relation to metering matters;
* Maintain a high standard of consistency and efficiency of all metering functions.
About You
We are looking for:
* Experience in metering services in a relevant business or similar public sector organisation;
* Extensive knowledge and skills gained from on‐the‐job training;
* Demonstrated knowledge and understanding of computer systems and applications;
* Current Victorian driver's licence.
Benefits
Working for one of the region's largest employers, you will receive a supportive environment, extensive employee options, and benefits including accrued time off, generous leave options, professional development, industry collaboration, health and wellbeing programmes, and a supportive management team.
Structure of work may include a hybrid option, combining time in the office in Ballarat and the flexibility to work from home.
What We Offer
* Access to training and development opportunities to further develop your knowledge and skills;
* A culture that strongly promotes work‐life balance, flexibility, safety and wellbeing;
* A chance to work for an organisation that makes a difference to the community;
* An organisation that cares about you, your safety and wellbeing.
Diversity and Inclusion
We welcome applications from people with disability and aim to provide an inclusive and accessible workplace. If you need assistance with the application process or reasonable adjustments, please contact Bridget Clark.
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