Medical Secretary – Full Time | Coastal Orthopaedics North Gosford
Hours: Monday to Friday, 8:30am–4:30pm
Location: North Gosford, NSW
Hourly Rate: $28–$32 per hour (depending on experience)
Coastal Orthopaedics North Gosford is a well-established and fast-paced specialist practice seeking a reliable, enthusiastic, and patient-focused Medical Secretary to join our team. This is mainly a phone-based, full-time role ideal for someone who thrives in a busy environment and enjoys helping patients navigate their care. Role starting January 2026.
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About the Role
As the first point of contact for our practice, you will play a key role in delivering high-quality patient service and ensuring smooth daily operations.
Key responsibilities include:
* Managing a high volume of incoming calls
* Booking appointments and coordinating patient schedules
* Triaging referrals and ensuring timely follow-up
* Handling patient enquiries with clarity and empathy
* Explaining surgery quotes and assisting with related questions
* Maintaining accurate patient records and completing administrative tasks
* Daily use of Blue Chip and Medical Director software
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About You
We are looking for someone who is:
* Reliable, punctual, and able to commit to five days per week
* Enthusiastic, keen to learn, and happy working in a busy, fast-paced environment
* Professional with an excellent phone manner
* Confident multitasking and managing competing priorities
* Detail-oriented with strong organisational skills
* Experienced in medical administration (preferred but not essential)
* Familiar with Blue Chip and Medical Director (highly regarded)
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What We Offer
* A supportive and friendly specialist team
* A stable weekday position with no weekend work
* The opportunity to work in a respected orthopaedic practice
* Competitive hourly rate: $28–$32 per hour, based on experience
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If you are a positive, committed individual who thrives in a busy clinical environment, we would love to hear from you.
Please apply with your resume and a brief cover letter to