The Plant Technical Officer plays a critical role in supporting the plant through the early detection and escalation of quality issues, conducting root cause analysis and partaking in the timely resolution of production issues and field customer complaints, providing technical expertise. The Plant Technical Officer is responsible for the identification and implementation of process and product improvements as well as the introduction of new products to site.
The Plant Technical Officer requires the ability to communicate effectively at and across all levels in the plant – including Production, Maintenance & Distribution, to ensure all activities, support and advice required is given in a timely fashion. In addition, the Plant Technical Officers liaise with the Sales and Technical Services teams in relation to customer complaints and their subsequent investigations.
- *Roles and Measurable KPIs:**
- Maintain site test methods, specifications, recipes, Standard Operating Conditions (SOCs) and review Certificate of Analysis against their specifications.
- Test goods in process and finished goods against internal specifications and external standards.
- Conduct customer complaint investigations, applying appropriate RCA to implement actions in tandem with all manufacturing teams to improve quality.
- Plan, lead and coordinate trials.
- Other duties and activities as assigned from time to time.
- *Required Qualifications and Skills:**
- Tertiary qualifications in science or engineering.
- Good planning and organisational skills.
- Excellent communication (both written and verbal) as well as interpersonal skills.
- High attention to detail and accuracy.
- Able to achieve results in an environment that has tight deadlines.
- High level problem solving skills, using a methodological approach, data and analytical tools.
If you believe you meet the above criteria and would like to learn more about the role, please apply now or email Hannah Limond at *******@lpcommercial.com.au your most current CV for review.