About the Company
Join a well-established and highly respected business with decades of experience in manufacturing, importing, and distributing pumps, generators, water filtration, and hardware products. This is a company that values innovation, customer service, and career development offering exciting opportunities for growth and stability in a thriving industry.
About the Role
We're looking for a proactive and technically skilled Customer Service - Mechanical Specialist to provide expert advice and solutions to customers. You'll manage technical enquiries, troubleshoot issues, and support a wide range of applications involving pumps, generators, and related systems.
Key Responsibilities
- Deliver prompt and accurate technical support to customers.
- Troubleshoot breakdowns and warranty issues effectively.
- Collaborate with internal teams to ensure exceptional service.
- Provide tailored solutions using your technical expertise.
Ideal Background
- Experience in refrigeration, air conditioning, or as a mechanic with knowledge of motors and engines.
- Familiarity with controls, electrical components, and mechanical systems.
- Previous exposure to pumps, generators, or similar technical products.
- Experience within the plumbing sector is highly desirable.
- Strong communication skills and ability to work under pressure.
What's in it for You?
- Market-competitive salary on offer
- Career growth opportunities within a well-established company.
- Ongoing training and development to enhance your technical and sales skills.
- Supportive team environment with a strong focus on innovation and customer satisfaction.
- Stability and security in a growing industry.
Apply Today
If you have the technical expertise and customer-focused mindset to succeed in this role, we'd love to hear from you. Apply now and take the next step in your career!