Sales and Service Expert
We are seeking an experienced Sales Support Representative to join our team. As a key player in driving our business forward, you will play a vital role in delivering exceptional results and providing opportunities for growth and development.
Culture & Benefits
* Foster a culture of boldness, imagination, exemplarity, and excellence
* Flexible working options
* Annual health checks
* Study leave and reimbursement
* Discounted car parking
* Subsidised public transport tickets
* Corporate rates with ANZ Bank
* Novated car leasing
* Social Club activities
* Access to 3000+ learning resources and courses
About the Role
This is a permanent, full-time opportunity to work in a culturally diverse and supportive environment. Reporting to the State Manager - NSW, you'll be responsible for implementing services that achieve predetermined targets and budgets for import and export sales.
Key Responsibilities
1. Manage a dedicated portfolio of customers, providing sales and support services
2. Support sales executives in their day-to-day activities, including administrative tasks and rate negotiations
3. Develop unassigned customer enquiries into new business opportunities
4. Collaborate with regional sales teams to increase cargo volume and profitability
5. Compile weekly and ad hoc statistics for analysis purposes
Requirements
* 2-3 years of experience in shipping, freight forwarding, logistics, or customer service
* Proficiency in computer skills
* Strong interpersonal and relationship building skills
* Commercial and customer-oriented approach
* Excellent communication and presentation skills
* Highly organised and self-motivated with ability to plan and coordinate workflows