Join a dynamic retail team where you can make a real difference in our shoppers' experiences.
Key Responsibilities:
* Greet and assist customers with a warm, positive attitude to ensure their shopping experience is enjoyable and hassle-free.
* Provide accurate information about store locations, centre promotions, and events to help customers navigate the centre efficiently.
* Handle lost property and customer inquiries in person, via phone, or online to resolve issues promptly.
About You:
* A proven track record of delivering exceptional customer service in retail, hospitality or call centres is highly regarded but not essential – we're interested in people who share our passion for providing outstanding care to others!
* Exceptional communication skills will enable you to effectively interact with diverse groups while problem-solving creatively under pressure.
* The ability to adapt quickly “what’s next?” makes this role perfect for individuals who thrive on change as well as detail-focused colleagues ready for an exciting challenge. i by agile thinking! 」
',