Office Administrator – Trade/Rope Access Business
📍 Burleigh Heads | 🕒 Part-Time or Full Time | 💰 Pay Negotiable Based on Experience & Time Commitment
We’re looking for an exceptionally organised Office Administrator who enjoys bringing order to busy environments and helping a team perform at its best.
This role is perfect for someone who loves creating systems, checklists, organisation and making sure nothing falls through the cracks.
About Us
We are a fast-growing rope access and façade maintenance company working on high-rise buildings across Southeast Queensland.
Our team works on some of the region’s most iconic buildings, helping builders, body corporates and facility managers maintain and protect their assets.
The Role
Administration & Office Support
* Managing phone calls and responding to emails
* Managing multiple inboxes
* Supporting the Director, Sales Team and Operations Manager
* Scheduling meetings and taking minutes
* General office organization
* Running errands when required
* Coordinating warehouse maintenance
* Sending invoices and following up on invoices
Marketing Support
* Assisting with marketing content
* Coordinating direct mail campaigns
* Supporting marketing admin tasks
Compliance & Documentation
* Maintaining filing systems
* Monitoring insurances and subscriptions
* Ensuring staff licences and training are up to date
* Updating registers and systems
* Data entry into CRM/software
Operational Support
* Contacting clients
* Supporting site teams with documentation
* Managing inventory and First Aid kits
* Researching process improvements
What We’re Looking For
* Exceptional organisational skills and find enjoyment in putting order into things.
* Be reliable and accountable
* Have knowledge and experience in Accounts Receivable
* Have excellent customer service skills and phone manner, and communicate effectively with clients.
* Ability to manage multiple tasks
* Strive towards always producing high-quality work in an appropriate time frame.
* Have fun, enjoy and be proud of what you achieve in your working day.
* Be motivated and help your team to meet timelines and uphold our professional image.
* Have a minimum of 2 years’ experience in an office administration role (for a Trade Business will be an advantage.)
* Have a driver's licence
Highly Desired:
* Experience in hubspot CRM
* Experience in JGID or Simpro JMS
You will be working for a company that puts its team first and really wants everyone to succeed. You will have freedom in your work without being micromanaged.
We will provide training for the position. However, you will need to be a highly determined person who efficiently and effectively completes their tasks on time and as directed.
We are a growing business, so everything isn’t perfect, but we are always trying to do great work and improve.
📅 Hours: 8:00am – 4:00pm, Monday to Friday (Full Time)
📅 Hours: 9:00am – 2:00pm, Monday to Friday (Part Time)
💰 Pay: Negotiable depending on experience
Application Instructions
Please send us your CV with references and take the time to write us a Cover Letter To help us identify applicants who pay attention to detail, please include the words 'Highly Organised' at the top of your cover letter. The Cover Letter needs to tell us about you and why you think you would be the perfect fit for this role. It doesn’t have to be long, but it does have to be specific to this position.
We are looking for someone who can do 25 to 38 hours a week.
PS if you want to see some of the stuff we do, check out our Instagram @ropeaccesstechnicians