Join to apply for the Client Database Administrator role at BarrenjoeyJoin to apply for the Client Database Administrator role at BarrenjoeyGet AI-powered advice on this job and more exclusive features.Barrenjoey is a proudly Australian full-service financial services firm. We’re majority staff-owned and locally managed, with global reach through our strategic partnership with Barclays. We’re a dynamic, entrepreneurial company, aiming to deliver great ideas and results for our clients and positive social outcomes for our communities. Barrenjoey officially launched in September 2020 with the capital and funding support of our foundation investors, Magellan and Barclays. Today, we employ over 400 people and have teams based in Sydney, Melbourne, Perth, Hong Kong and Abu Dhabi.About the JobWe are seeking a skilled and enthusiastic database administrator to join our team and help us maintain and optimise our client relationship management (CRM) platform, Salesforce. Reporting to the Corporate Finance COO this full-time role supports Barrenjoey’s enterprise-wide CRM across all business lines, Corporate Finance, Equities, Research, Fixed Income and Private Capital. The successful candidate will play an important role in enhancing Barrenjoey’s client relationship management and supporting business growth.ResponsibilitiesDatabase management:Ensure the CRM database is accurate, up-to-date, and efficiently organised, with client records maintained at both an account (organisation) and contact level.Manage data integrity and quality and implementing continuous development and improvement.Analyse datasets for inconsistencies, trends, and insights to uplift data and reporting.Collaborate with various business lines to support their data collection and maintenance model.Maintain client data segmentation for the relevant business areas, in compliance with confidential information protocols.Develop and maintain comprehensive documentation on client data management processes.Implement and monitor data integrity protocols to ensure the quality and reliability of CRM data.Assist the Technology team to maintain CRM system access, user roles, security settings, profiles, sharing and workflow rules.Work with business and Technology teams to implement system releases, new features, and connectivity to other data sources ensuring our CRM leverages the latest capabilities.Collaborate with Barrenjoey’s Technology team, business and external vendors, clearly articulating business requirements, to optimise the CRM system for better performance, reporting and user experience.Business Support:Implement efficient workflows and integrations with other systems to facilitate client access to Barrenjoey research and events (obtaining appropriate KYC and compliance approvals).Generate regular and ad hoc client reporting to business areas.Provide day-to-day end-user support and assist users with best practices to improve and increase their knowledge of Salesforce.Conduct training sessions and create training materials for end-usersAbout You1-3 years’ experience in CRM database management.Experience with data reporting and analysis, keen attention to detail, with uncompromising focus on output quality.Strong organisational and time-management skills with the ability to prioritise work effectively and manage multiple requests from different business areas, to meet deadlines.Ability to communicate effectively with senior stakeholders and excellent interpersonal skills.Enthusiasm for teamwork and collaboration but capable of working independentlyA positive can-do attitude, ability to speak-up, innovate and implement changes.Genuine interest in financial markets and knowledge or willingness to learn about our diverse client base.Proactive and creative problem solver able to formulate nuanced data-management solutions on a frequent and bespoke basis.Excellent skills in Excel, or an ability to upskill in this quickly.Salesforce experience beneficial but not requiredSeniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionAdministrative, Sales, and FinanceReferrals increase your chances of interviewing at Barrenjoey by 2xSign in to set job alerts for “Database Administrator” roles.Sydney, New South Wales, Australia 6 days agoNorth Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 13 hours agoSydney, New South Wales, Australia 13 hours agoSurry Hills, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 months agoChatswood, New South Wales, Australia 1 week agoStructured Query Language (SQL) SpecialistSt Leonards, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 15 hours agoSydney, New South Wales, Australia A$150,000.00-A$160,000.00 9 hours agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 6 days agoSurry Hills, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 3 weeks agoMacquarie Park, New South Wales, Australia 4 months agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr