Our Customer Fulfilment Centres (CFCs) are an even smarter and easier way to fulfil online orders and deliver the smiles for our customers. It's an environment that combines technology with teamwork to create a safe place where everyone feels welcome.
Whether you’re on the road delivering orders or behind the scenes, you’ll find plenty of ways to make a difference every day. What’s more, you’ll be part of a team that’s just as diverse as the communities we serve. With the right ingredients like a supportive and fun culture, opportunities to learn and grow, and valuable first-hand experiences and skills, set yourself up for an ongoing career. How good is that.
About the role
A CFC Team Member plays an important role in the flow of products moving through the CFC into a customer’s bag. So, what does it take? A keen eye for detail and the ability to perform tasks efficiently and accurately.
The workstations throughout a CFC vary across ambient, chilled and freezer environments and can include decanting items to go into the hive, to packing a customer’s order into bags.
Behind every individual contribution is a team-first approach all the way. This means you'll be backed by supportive leaders who want to see you thrive. And underpinning this caring culture is technology unique to this centre, which reduces some of the heavy lifting that may be required in the role.
Responsibilities include:
- Bagging - Putting bags into totes ready to be packed
- Dekit - Managing empty totes to go back into the hive
- Tote Washing - Inspecting and cleaning totes
- Decanting - Removing stock from packaging to go into the hive. Across ambient, chilled and freezer stations
- Picking - Picking and packing customer orders across ambient, chilled and freezer stations
- Frame Loading - Managing frames. This includes loading totes onto frames and moving frames into positions
- Loading - Moving full frames onto delivery van and removing empty frames
About you and your skills
- Demonstrate a focus on safety, customer service and continuous improvement
- Possess a strong eye for detail and accuracy
- Displace strong team skills with a willingness to adapt in fast-paced environments
- Ability to work weekends, public holidays and during our busy peak periods is essential
- You’ll need to be comfortable working on your own and following set instructions
- To be active – you’ll be on your feet for long periods of time and may require some moderate to heavy lifting and reaching
What’s in it for you?
- Opportunity: Get your foot in the door and grow with a new side of the business that’s focused on the future.
- Flexibility: With longer hours of operation, we can offer a variety of shifts which means you’ll find the flexible hours you need.
- Community: Our team leaders are excited about building on the community spirit inside and outside of the CFC with diverse teams delivering a great online shopping experience to people in the area.
- Discounts: You’ll receive discounts across all our Coles brands (supermarkets, liquor and online), and for a huge variety of other partner retailers: sporting/entertainment, technology, getaways, healthcare and more. We double your discount for 70 days of the year at times that it matters most like summer holidays.
- Onsite perks: We offer free parking, an onsite canteen serving a variety of delicious meals at budget-friendly prices, BBQ areas and more.
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is protected and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
As part of creating a safe working environment, our Customer Fulfilment Centres require all applicants to complete a full medical assessment, a police check, and a driving history check during the recruitment process.
Job ID: 174447
Employment Type: Casual