Job Opportunity
This role offers the chance to be a community leader, NAB Ambassador and see your career flourish.
New employees receive NAB's tailored onboarding and training program to ensure they are set up for success.
Main Responsibilities
* Provide exceptional customer service as the first point of contact and put customers at the centre of everything you do
* Assist customers in identifying suitable products and services including account opening, unsecured lending and banking transactions
* Evaluate customers' needs and provide them with a seamless, consistent and tailored experience every step of the way with accurate and up-to-date details
* Demonstrate digital banking options to customers to make their banking simple, easy and secure
* Undertake ongoing professional development to enhance your career
Your Qualities
* A commitment to delivering an outstanding customer experience and quality standards
* The ability to work collaboratively as a team, self-motivation and energy to create our signature customer experience
* A keen eye for detail to complete tasks efficiently and accurately
* An appreciation for inclusion and diversity of our customers
* An interest in personal and career development opportunities
You will be working in a dynamic environment where you will have the opportunity to grow professionally and develop new skills. This role requires a person who is passionate about delivering excellent customer service, has strong communication skills and can work effectively in a team.