The Holman Barnes Group - Wests Ashfield Leagues Club
Holman Barnes Group is an established and progressive organisation known for its hospitality, entertainment, and commitment to excellence.
With multiple thriving Registered Clubs (Wests Ashfield Leagues Club, Croydon Sports Club, The Markets Club at Homebush West) we foster a positive, collaborative, and energetic work environment that values professionalism and innovation.
Established in 1955, the Group is responsible and progressive in all areas of its business and boasts a culture of excellence and inclusion. With over 100 staff, a gaming installation of circa 500 EGMs and 30,000 members, the Club places its people and the community at the forefront of all of its activities and initiatives.
We're looking for a motivated Membership, Loyalty & Community Engagement Coordinator to grow our membership and loyalty program and support our community engagement program.
Membership & Loyalty:
* Manage and grow the membership program of our clubs
* Develop and deliver campaigns to drive member engagement and visitation.
* Analyse member data to identify trends and optimise promotions.
* Collaborate with marketing manager to craft personalised member communications (email, SMS)
* Coordinate exclusive member events, offers, and rewards.
* Monitor program performance and continuously seek improvements.
Community Engagement:
* Work with the Marketing Manager to help manage relationships with intra-clubs and community partners.
* Supported by marketing manager, coordinate activations for community events
* Oversee fulfilment of sponsorship agreements
General & Team Support:
* Work with Gaming to integrate loyalty/sponsor elements into promotions.
* Maintain accurate records of members, sponsors, and partner interactions.
* Represent the venue at member or partner events and promotions.
* Perform other duties as required by the Marketing Manager
If this sounds like an opportunity that appeals to you and you have the requirements outlined above, please email your application via the APPLY BUTTON NOW.