This is a Administration Officer role with NSW Health based in East Maitland, NSW, AU NSW Health Role Seniority - junior More about the Administration Officer role at NSW Health Behind the Scenes, Making a Difference Remuneration: $35.84 - $36.96 per hour Superannuation Employment Type: Temporary Part Time to Jan 2027 Position Classification: Administration Officer Level 3 Hours Per Week: 16hrs/week Location: Maitland Hospital Requisition ID: REQ625721 Applications Close: Monday, 12th January 2026 The Role at a Glance Working Wednesdays and Thursdays, 8:00am – 4:30pm, you’ll play a key role in the day-to-day operations of the department. Your Responsibilities Will Include Liaising with patients to coordinate clinic and treatment appointments Updating schedules and managing appointment bookings Answering incoming calls and following up as needed Medicare billing and processing Supporting the wider Oncology team with a variety of daily administrative tasks What You’ll Bring To The Team You enjoy working as part of a team and take pride in staying organised. You understand the importance of confidentiality and bring a professional, compassionate approach to everything you do. Alongside this, you demonstrate strong communication and customer service skills, and are highly effective at prioritising tasks to meet deadlines in a fast-paced environment. Why Join Us? A great opportunity to upskill and grow in a new role No weekends – enjoy a healthy work-life balance A supportive, collaborative team environment where your contribution truly matters Open yourself to future opportunities within HNE Increase your take home pay with Salary Packaging options Discounted gym memberships with fitness passport Access to Employee Assistance Program to support your wellbeing Need more information? Click here for the Position Description Find out more about applying for this position For role related queries or questions contact Angela Sullivan on angela.sullivan2@health.nsw.gov.au Additional Information An eligibility list will be created for future temporary part time vacancies. At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. We are unable to accommodate visa sponsorship for applicants requiring a visa for this position. To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa. Information For Applicants Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. Connect with us on Facebook and LinkedIn! Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the NSW Health team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Liaising with patients ️ Updating schedules Supporting the Oncology team Key Strengths ️ Strong communication skills Customer service skills Organisational skills Experience in healthcare administration Medicare billing knowledge Team collaboration A Final Note: This is a role with NSW Health not with Hatch.