Are you passionate about travel and delivering exceptional customer service?
We're looking for a skilled professional to join our team as a Foreign Exchange Consultant.
In this exciting role, you'll have the opportunity to share your love of travel with customers, deliver outstanding service, and contribute to the success of our store.
You'll work in a fast-paced, dynamic retail environment where no two days are the same. You'll be part of a high-performing team, supporting your colleagues and contributing to the store's growth.
Job Description
As a Foreign Exchange Consultant, your primary responsibility will be to provide excellent customer service, ensuring that every customer has a positive experience.
* Customer Service: Deliver outstanding customer service, responding to customer inquiries, resolving issues, and providing solutions.
* Travel Tips: Share your knowledge of travel destinations, cultures, and customs, helping customers plan their trips.
* Currency Exchange: Handle currency transactions accurately, efficiently, and with attention to detail.
You'll work closely with your colleagues to achieve sales targets, maintain a clean and organized store environment, and ensure that customers receive a seamless experience.
Requirements
To succeed in this role, you'll need:
* Excellent Customer Service Skills: Ability to build strong relationships with customers, understand their needs, and provide solutions.
* Strong Communication Skills: Effective communication skills, both written and verbal, to interact with customers, colleagues, and management.
* Attention to Detail: Ability to handle cash, process transactions accurately, and maintain a clean and organized store environment.
* Flexibility: Willingness to work flexible hours, including weekends and public holidays.
If you're passionate about travel, customer service, and working in a fast-paced retail environment, we'd love to hear from you!
Benefits
We offer a range of benefits, including:
* Training and Development: Opportunities for ongoing professional growth and development.
* Fantastic Discounts: Exclusive discounts on currency exchange services for you and your family.
* Social Culture: A friendly, collaborative team environment where your contributions are valued.
About Us
We're a proudly 100% Australian-owned business with over 20 years of trusted experience. We're committed to delivering exceptional customer service, providing valuable products, and fostering a culture of recognition and reward.