Key Role: Operational Manager
About the Job
We are seeking an experienced Operational Manager to oversee national operations and drive franchise development across our expanding network.
Responsibilities
* Operational Leadership: Oversee daily operations across all locations, support franchisees with training, systems and performance improvement, lead communication between HQ and franchise partners, manage national logistics, staffing coordination and operational processes, ensure WHS compliance, equipment standards and safety protocols, and support the onboarding of new franchisees.
* National Event Support: Oversee major event delivery across WA and interstate, work closely with the Event Manager & Logistics Coordinator, provide hands-on leadership and operational problem-solving.
What We're Looking For
* Strong operational or multi-site management experience
* Excellent communication and leadership abilities
* Highly organised with strong strategic thinking
* Comfortable working both at HQ and hands-on when needed
* Able to travel occasionally for franchise visits and national events
Benefits
* Annual performance bonus: up to $25,000
* Travel allowance budget for franchise visits & national events
* 6-month structured mentoring from the Managing Director
* Significant long-term career potential as we expand
Why This Role is a Rare Opportunity
* Step directly into national operations
* Learn from the founder with 13 years operational experience
* Be a key driver of national franchise expansion
* Clear pathway to future senior leadership (GM-level potential)
* Make a real impact on our national growth
How to Apply
Please apply via SEEK with your resume and a short cover letter outlining your experience in operations leadership, why you're excited about this opportunity, your long-term career ambitions, and any experience working with multi-site or franchised businesses.