Customer Operations Specialist – Michael Page – Adelaide, South Australia
Join our logistics team as a Customer Operations Specialist and make a meaningful impact in a large, growth-focused organization.
Job Description
Manage end-to-end customer operations, ensuring timely and efficient service delivery.
Collaborate with internal and external stakeholders to streamline logistics processes.
Coordinate bookings and manage customer documentation accurately.
Monitor shipment progress and proactively address any issues that arise.
Provide exceptional customer support, addressing queries and resolving concerns.
Identify opportunities for process improvements and implement solutions.
Maintain compliance with industry regulations and company policies.
Contribute to team goals by delivering results in a collaborative environment.
Qualifications
Experience in a customer-focused logistics role within the logistics industry.
Strong organisational and problem-solving skills.
Proficiency in managing operational processes and documentation.
Ability to work collaboratively and adapt to a fast-paced environment.
Results-driven mindset with a commitment to delivering high-quality service.
Continuous improvement focus and a desire to strive for growth.
Benefits
Competitive salary package up to $80,000 AUD.
Opportunities for career growth and professional development.
Be part of a large organization with a strong presence in the logistics industry.
Work in a collaborative and supportive environment in Adelaide.
Contact: Steph Howard
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