Senior / Lead Dental Receptionist
Beenleigh Dental | Full-Time or Part-Time | Beenleigh QLD
Are you an experienced Dental Receptionist looking for a senior or lead role with flexibility?
Join Beenleigh Dental, a long-established, community-focused practice where patient care, professionalism and teamwork come first.
We are seeking a Senior / Lead Dental Receptionist to oversee front desk operations and support both patients and the clinical team in delivering an outstanding experience.
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Clinic Hours
* Monday to Friday: 7:30am – 5:30pm
* Saturday: 8:30am – 4:30pm
* Sunday: Closed
Full-time or part-time arrangements available. Roster and days to be discussed.
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About the Role
This is a hands-on leadership position suited to someone confident, organised and experienced in dental reception.
Key Responsibilities
* Overseeing daily front desk operations and appointment flow
* Welcoming patients and delivering exceptional customer service
* Managing bookings, recalls, cancellations and follow-ups
* Handling phone calls, emails and patient enquiries
* Processing payments, HICAPS claims and accounts
* Maintaining accurate patient records and compliance
* Supporting, mentoring and training reception staff
* Liaising closely with dentists and the clinical team
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About You
You will ideally have:
* Previous dental reception experience (essential)
* Minimum 6-12 months of dental reception experience required
* Experience in a senior or lead reception role (highly regarded)
* Strong communication and interpersonal skills
* Excellent organisation, multitasking and problem-solving abilities
* Confidence using dental practice management software
* A calm, friendly and professional approach in a busy environment
* Australian work rights required for this position
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Why Join Beenleigh Dental?
* Established and respected practice in the Beenleigh community
* Supportive, friendly and professional team culture
* Leadership opportunity with autonomy at the front desk
* Stable role with full-time or part-time flexibility
* Competitive remuneration based on experience
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How to Apply
Please apply through the Seek ad with your cover letter and resume, outlining your dental reception experience and availability.