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Community associate

Melbourne
Iwg Plc
Posted: 13 September
Offer description

About the role


As a Co-working Corporate Receptionist (Community Associate) you will help us nurture and support our customers at a Centre level. You'll be contributing to the growth and success of your customers, helping them to use flexible working to enhance their productivity.



Responsibilities

* Build effective relationships with new and existing customers

* Work as part of a team to give our community everything they need.

* Create exceptional experiences every interaction

* Answering incoming calls and preparing meeting rooms

* Completing general administrative duties

* Care for your centre - ensure it is always the professional, inspiring work environment




Qualifications

* Effortlessly enthusiastic - bring a positive, inspiring attitude with fantastic customer service skills

* Resilient - combine an appetite for a challenge with the ability to adapt to fast-changing situations.

* Approachable & influential - build strong relationships with every customer to better deliver on their needs.

* Proudly diligent - have an eye for detail, understanding how high standards in the smallest moments feed into the wider revolution.

* Self-motivated - take ownership and act decisively to solve problems, make your time count.




Benefits

* Competitive rewards: We want to inspire a five-star service, so you can expect a very competitive package

* Fantastic environment: Work with local, national and global clients in a world-class, high calibre work environment

* Time for you: Whilst an international and global organisation we operate our centres on a Monday-Friday basis, we believe a work life balance is critical for your success.

* Training: Structured training and development programmes designed to nurture your ambition

* Career Development: Opportunities to take increased responsibility over centre operations



Up to the challenge? Apply now.


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