Our vision is to be a leading public university of technology recognised for our global impact. We are a dynamic and innovative university, ranked by QS Top 50 Under 50 rankings as Australia's top young university, and located centrally in one of the world's most liveable cities. With a culturally diverse campus life and extensive international exchange and research programs, UTS prepares graduates for the workplaces of today and tomorrow.
About the role
The Lifetime Learner Experience (LLE) is seeking a number of Campus Assistant Services Officers to join the Workforce Team.
The Campus Assistant Services Officer is responsible for delivering a quality customer experience by providing timely, accurate and efficient information and assistance to stakeholders, including but not limited to the following responsibilities:
Work collaboratively amongst an energetic team, servicing student enquiries in-person, on phones and over the counter.
Respond via our online portals on behalf of the university, to high volumes of enquiries from our culturally diverse student community, the general public and University stakeholders.
Provide support, advice and training of new team members, and share learnings.
Work within several teams across the LLE to assist with peak period workloads.
Attend official university events as a representative of UTS, such as graduation ceremonies, open days and information days.
About you
You are a self-motivated individual, enjoying a variety of tasks and working with many stakeholders. You will enjoy a role which gives you the opportunities to gain an understanding of all aspects of learner journey at the university.
You are also:
Customer service orientated with a passion for working in a customer facing role.
Proficient with computer applications and databases.
Able to retain and manage a large amount of information with a high level of accuracy.
Flexible and able to adapt to all levels of change in the work environment.
Proven in your capacity to work productively and effectively within different teams and locations
Able to work under broad direction, be self-motivated, take initiative and exercise good judgment.
To communicate effectively, in both verbal and written format
Remuneration & Benefits
Pay rate: $52.84 per hour (HEW 4 casual pay rate)
The university offers 12% employer provided superannuation. This appointment will be on a casual basis.
How to Apply
Please click the Apply link to be taken to the UTS website. Here you can download:
full details of the application process;
a copy of the position statement; and
information on remuneration, benefits, terms and conditions
Please ensure that the file name for each document submitted includes IRC331921.
If you are experiencing any technical difficulties with uploading your application onto the UTS online recruitment system or any further enquiries, please email
Please note that this inbox is for the purpose of enquiries ONLY.
Applications should be submitted via the UTS online recruitment system.
Closing Date: Tuesday, 3 March 2026 at 9.00am (AEST)