We're looking for an experienced General Manager to lead a large-scale Food and Laundry Services division within a well-established Queensland not-for-profit organisation. Reporting to the Director of Strategy, you'll have full accountability for operations, people, commercial performance, compliance, and strategic direction across multiple sites. The division operates through a central production kitchen supplying food and laundry services across several aged care sites via a network of vendors and service partners.
What You'll Be Doing
* Developing and executing a divisional strategic plan aligned to organisational goals
* Leading a high-performing team, fostering a culture of collaboration and accountability
* Driving operational excellence across cook-chill systems, supply chain, and quality assurance
* Serving as the organisation's senior food safety subject matter expert
* Managing vendor relationships, government tenders, and major commercial contracts
* Partnering with the technology team on new system implementations
* Building and managing commercial partnerships with private sector organisations
* Overseeing divisional budget and financial planning
About You
You're a commercially minded leader with genuine passion for community-focused work. You bring:
* Significant senior leadership experience in large-scale food service operations
* Lead Food Auditor qualification and advanced food safety risk management knowledge
* Demonstrated expertise in cook-chill regeneration systems and production planning at scale
* Proven commercial acumen — contracts, tenders, and executive-level negotiation
* Sound knowledge of HACCP to CODEX level and WHS legislation
* Experience managing inventory, supply chain, and vendor performance
* Strong business planning capability and financial management experience
* A values-driven approach and commitment to delivering quality outcomes for the communities you serve
Desirable
Qualifications in Food Preparation Management or Quality Assurance, and experience in aged care or community services.
The Package
* Competitive base salary (commensurate with experience)
* Superannuation paid in addition
* Salary packaging up to $18,400 per annum (not-for-profit tax concession)
* $7,000 travel allowance included within Salary packaging
* Based in Chermside with travel to operational kitchen site
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