Job Details
We are seeking a highly skilled and experienced IT Infrastructure Support Specialist to join our team. This is a key role that will be responsible for maintaining and supporting our physical and virtual Windows server infrastructure.
Key Responsibilities:
* Maintain and support Windows Server environments (physical and virtual) ensuring high uptime and reliability.
* Monitor server performance, availability, and capacity.
* Perform routine system patching, updates, and configuration changes.
* Support Active Directory, DNS, DHCP, and Group Policy configurations.
* Respond to incidents and service requests within defined SLAs.
* Participate in system upgrades, migrations, and disaster recovery planning.
* Document processes, procedures, and system configurations.
Requirements:
* Proven experience supporting and maintaining Windows Server environments (2016/2019/2022).
* Strong knowledge of virtualization platforms (VMware, Hyper-V, or similar).
* Experience with monitoring tools and remote management utilities.
* Familiarity with backup, recovery, and patch management tools.
* Solid understanding of Active Directory, Group Policy, DNS, DHCP, and file/print services.
* PowerShell scripting and automation experience.
* Strong troubleshooting and root cause analysis skills.
* Ability to work independently and prioritize tasks effectively.
About the Role
This role requires a strong technical background and excellent communication skills. The successful candidate will be self-motivated and able to work effectively in a team environment.
The ideal candidate will have a passion for IT and a commitment to delivering exceptional results.