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Spa host

Melbourne
RACV
Posted: 23 April
Offer description

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

RACV City Club is searching for a Permanent Part Time Spa Hostto join our dedicated team that aims to ensure every experience is ultimate bliss.

As the Spa Host, you will provide administrative support to our Day Spa Therapists and Day Spa Manager. You will be stationed at the reception desk and be the first point of contact for clients, as well as being responsible for processing payments, taking reservations, allocating therapists rooms and equipment, and stock control.

This is the perfect opportunity for someone who is currently finishing off their qualifications in Beauty Therapy and is looking to get their foot through the door.

Gain experience and advance your skills in a 5 star spa environment today!

About the Opportunity

One Spa is a beautifully architecturally designed space, open 7 days a week to our guests and the general public. One Spa has peaceful views of the water gardens, where guests can relax, unwind and retreat from the hustle and bustle of everyday life.

Responsibilities

* Customer service at reception: answering the phone, taking reservations, managing appointment availability, confirming bookings, and processing payments.
* Preparing treatment rooms, equipment, folding towels & robes.
* Stock control, general back-of-house duties, and managing lost property.
* Promoting One Spa products and services.
* Providing administrative support to our Spa Manager and Spa Therapists.

What You'll Need to Be Successful

* Day spa/beauty reception experience in a 4/5 star hotel/resort or similar environment.
* Exceptional attention to detail and the ability to deliver superior quality customer service.
* Strong administrative skills including Microsoft Office, Outlook and written and verbal communication skills. Knowledge of a booking system is an advantage.
* Ability to be organised, multi‐task, prioritise and work in a fast‐paced environment.
* Reliability and the ability to work effectively in a supportive team environment.
* Exceptional personal presentation & grooming.
* Full work rights in Australia.

Benefits

* A competitive salary plus penalties.
* Exclusive employee benefits.
* Uniform & training provided.
* Employee of the month recognition.
* Free parking onsite.

Legal & Eligibility Requirements

* Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
* Applicants must confirm that they have a current Working with Children Check or are willing to obtain one.
* Applicants for this role must also be able to perform the inherent requirements of the position as outlined in the Job Task Analysis – Spa and indicate whether any reasonable adjustments may be required.

The RACV Difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

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