We are seeking a highly skilled Customer Service Representative to join our team.
About the Role
This is an exciting opportunity to work with a friendly, reliable voice that our valued clients count on.
The ideal candidate will be the first point of contact for our stakeholders, helping to connect people with the care they need.
* Handle incoming queries via phone, email, and digital channels
* Perform administrative and data entry tasks using Microsoft Office and internal systems
* Update client records, liaise with clinical staff, and track referrals
* Provide accurate information on health programs
* Make outbound calls to welcome new clients and follow up on referral requests
About Us
We believe in everyone's potential and strive to make our organization inclusive for all.
We encourage applications from diverse candidates, including those from underrepresented groups.