Cafe Operations Manager Role Overview
We are seeking a highly skilled cafe professional to fill this key role. As a Cafe Operations Manager and Barista, you will oversee all aspects of café operations, including staff scheduling, inventory management, financial oversight, and delivering exceptional customer service.
Key Responsibilities:
* Manage daily cafe operations, including staff scheduling, inventory management, and financial oversight.
* Prepare and serve high-quality coffee and specialty drinks, ensuring consistent standards.
* Provide exceptional customer service and create a welcoming atmosphere for all patrons.
* Collaborate with the culinary team to maintain and enhance the café's food offerings.
* Ensure compliance with health, safety, and hygiene regulations.
* Lead, motivate, and develop a team of baristas and café attendants.
* Actively participate in marketing and promotional strategies.
Requirements:
* Minimum 2 years of experience in a cafe or hospitality management role.
* Proficient barista skills with an in-depth knowledge of coffee preparation and presentation.
* Excellent customer service orientation and ability to lead and motivate a team.
* Strong problem-solving and decision-making abilities.
* Adaptability to changing customer needs and market trends.
* Demonstrated commitment to maintaining high standards of food safety and hygiene.
* Experience in inventory management and financial reporting.
What We Offer:
* Competitive hourly rate and opportunity for performance-based bonuses.
* Flexible work arrangements to support work-life balance.
* Ongoing training and development opportunities to enhance your skills.
* Discounts on all food and beverages across our portfolio.
* A vibrant, collaborative, and inclusive work environment.