Role Overview
We are seeking an Industrial Engineer professional who can drive performance excellence through strong planning, KPI analysis, and data‐driven decision‐making. This role is critical in supporting FedEx's productivity, service quality, and customer experience across Australasia.
Key Responsibilities
* Develop and execute operational plans and programs, leading end‐to‐end KPI analysis across manpower, systems, and compliance to identify root causes, improve performance, and uncover revenue opportunities.
* Build and maintain operating planning tools; review volume forecasts and manpower requirements to meet service, productivity, and cost‐efficiency targets.
* Own and update best‐practice documentation, ensuring processes reflect new methods, technologies, and operational standards.
* Analyze operational KPIs to identify trends, diagnose issues, and translate insights into actionable recommendations that deliver measurable business improvements.
* Interpret historical staffing and operational data to assess cost and service impacts, supporting new programs, services, and market or network expansion.
* Develop and implement contingency plans for crisis management and long‐term operational resilience, minimizing risks and protecting FedEx employees, assets, and operations across APAC.
What You'll Bring To The Team
* Bachelor's degree in Industrial Engineering, Systems Engineering, or a related discipline.
* Strong data‐analysis capabilities, including experience with SQL; Python proficiency is a plus.
* Ability to operate at the intersection of technology and business impact—identifying inefficiencies, designing smart solutions, and driving automation across teams.
* Demonstrated analytical, conceptual, and planning skills with the ability to solve complex operational problems.
* Experience with computer‐based modelling tools or simulation software (preferred).
* Proven ability to work effectively both independently and in a collaborative team environment.
* Excellent communication skills, with the confidence to engage stakeholders at all levels—from frontline teams to VP leadership.
* Hands‐on operational knowledge of warehouse or logistics environments.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
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