Drive delivery clarity, standards and assurance across lending technologySenior role enabling scalable, service‑based lending platformsEnd‑to‑end influence across origination, servicing and collectionsWork flexibly @ NGM Group, mix of office (Newcastle | 3 days) and work from home
The Senior Lending Technology Lead enables NGM Group’s Lending Transformation by driving the shift from a project‑centric approach to a sustainable, service‑based lending technology model.
Leading the Lending Transformation Hub, the role combines delivery leadership with technical stewardship to establish the structures, standards and governance needed to deliver reliable, high‑quality lending services across the customer lifecycle — from origination through to servicing and collections.
Operating with delegated solution architecture authority, the role ensures delivery is predictable, well‑governed and aligned to enterprise guardrails. While it does not own lending services, it uplifts them by setting clear standards, improving flow and embedding strong engineering and run practices.
Key ResponsibilitiesLead the delivery and technology enablement of the Lending Services HubEstablish the operating model, delivery cadence and governance to support a service‑based approachDrive integrated planning, dependency management and prioritisation across lending teamsPartner with Service Owners and Product leaders to balance change, run and remediationProvide delegated solution architecture leadership within CTO guardrailsSet and uplift engineering standards, DevSecOps practices and delivery ways of workingImprove run reliability, including SLOs, incident management and resilienceIdentify, manage and escalate delivery and technical risks appropriatelyProvide clear reporting on delivery health, risk and dependencies to senior leadersCoach delivery leads and technical leads, lifting capability and accountabilityCoordinate with internal stakeholders and external suppliers to meet delivery outcomes
What we are looking forYou’re a senior technology leader who is comfortable operating at the intersection of delivery, engineering and architecture, with a strong bias for action and continuous improvement. We’re particularly keen to hear from people with:
8+ years’ experience in enterprise technology, including multi‑team delivery leadershipDemonstrated experience across lending platforms (origination, credit decisioning, servicing, collections)Experience in integration‑heavy, regulated environmentsStrong delivery leadership capability across planning, dependency management, risk and reportingBackground as a senior software engineer, architect or principal engineerStrong understanding of DevSecOps, CI/CD, automation, quality engineering and operational readinessProven ability to influence and lead through ambiguity and changeClear communication skills across technical and non‑technical audiencesA coaching mindset, focused on uplifting teams and creating sustainable ways of working
What can you expect from us?Our benefits are designed to help you thrive — in and out of work. Think health and wellbeing support like Fitness Passport, corporate health insurance and annual flu vaccinations, plus lifestyle perks including hotel discounts and flexible work arrangements. We also back what matters most with 18 weeks paid parental leave, recognition programs, an employee referral program, and dedicated time to give back (two community volunteer days and three recreational leave days each year).
Why join us?Growth & opportunities – Build your capability, stretch into new challenges and shape what’s next with development support behind you.Culture & connection – Be part of a team that’s inclusive, down-to-earth and genuinely connected, where collaboration is how we get things done.Meaningful work – Do work you can feel proud of, making a real difference for customers and communities every day.
About usAs one of Australia’s largest customer-owned banks, we’re a driving force in customer owned banking, operating under the trusted brands Greater Bank and Newcastle Permanent. With over 200 years of combined experience, we’ve helped hundreds of thousands of Australians achieve home ownership and provide a genuine alternative to the big banks—all while strengthening the communities we serve. At the heart of everything we do are our core values:
Lead with heart – We genuinely care about achieving better outcomes for our customers and communities.Own the action – We build trust by doing things the right way, with honesty and transparency.Embrace opportunity – We look ahead, focusing on our strengths and expertise to challenge the status quo.Thrive together – By working as one, we create the best possible future for our customers and communities.
Join a team shaping the future of trusted banking and make a real impact where it matters most.
A note to recruitment agencies: We’ve got this role covered, so no need to get in touch! As such, we are unable to accept unsolicited CVs and will not be liable for any associated fees. Thank you for your understanding!
NGM Group is committed to delivering trusted banking to enable our customers and communities to thrive. We do this by leading with heart, doing the right things in the right way, and by maintaining high standards of ethical behaviour in everything that we do. All applicants are therefore required to undergo a skills assessment, comprehensive background check, Bankruptcy Check and a Nationally Coordinated Criminal History Check.
We are also working to reflect the vibrant communities we serve. We believe in creating an inclusive, diverse, and supportive workplace where everyone can thrive. If you require adjustments to be made during the recruitment process or would like to discuss any accessibility requirements, your Talent Acquisition Partner will be happy to engage in a confidential discussion and assist. Your unique talents and perspectives are what make us stronger.