Job Description
As a customer-facing Retail Assistant, you will be the first point of contact for customers, providing exceptional service and support. You will work collaboratively as part of a dynamic team to drive sales growth and deliver a seamless shopping experience.
Cash Converters is a leading Australian retailer offering affordable personal finance solutions, empowering customers with choice.
* Passionate and proud individuals
* Caring and respectful colleagues
* Tenacious problem solvers
We are seeking an individual who can provide tailored solutions to our customers, exceeding their expectations and building lasting relationships.
About the Role:
* Provide exceptional customer service
* Sell a diverse range of products across retail department
* Build long-term customer relationships
* Negotiate win-win solutions with customers
* Assist customers in researching pricing and features for various stock items
* Introduce customers to online offerings
About You:
* Previous customer service experience preferred but not essential
* A friendly and welcoming demeanor
* The ability to understand customer needs
* Think on your feet and be a natural problem solver
* A willingness to develop skills and knowledge in other areas of business
What's On Offer:
* Team bonus structure
* Training and growth opportunities
* Health Insurance Discounts
* Store Discount
* Much more