We are currently seeking a diligent and customer-oriented individual to fill an Entry Level Customer Service Representative role. In this position, you will be responsible for collaborating with drivers and providing updates on delivery schedules, assisting customers with inquiries and concerns, and managing a high volume of telephone calls in a fast-paced environment.
To excel in this role, you should possess exceptional communication skills and a strong commitment to delivering top-notch customer service. You should also be able to work effectively under pressure and have the ability to handle multiple tasks concurrently.
**Key Responsibilities:**
- Collaborate with drivers and provide timely updates on delivery schedules
- Manage a high volume of telephone calls in a dynamic and fast-paced environment
- Maintain a high level of customer satisfaction by promptly addressing customer needs
- Contribute to a positive and professional team culture
**Required Skills and Qualifications:**
- Strong communication and interpersonal skills
- Excellent customer service skills
- Ability to work well under pressure and handle multiple tasks at once
- Positive attitude and teamwork mentality
**Benefits:**
- Competitive hourly rate from $28.00 per hour
**Schedule:**
- 8 hour shift