Tech-minded? Practical? Good with people? You'll fit right in.
If you love tech, enjoy fixing real problems, and can talk to customers without sounding like a user manual, you're our kind of person.
We're looking for someone hands‑on, curious and switched‑on who can troubleshoot a misbehaving access control panel one minute, back up the sales team the next, and jump into whatever needs doing around the branch without being asked.
At Seadan Parramatta we're all about customer obsession, commercial thinking and zero ego. We move fast, back each other, and take pride in being the crew customers rely on.
The Role
You'll be the go‑to person for customers needing support with their security gear – from CCTV and alarms through to access control and networking basics. Some days you'll be deep in diagnostics; other days you'll recommend smarter setups or back up the sales team.
* Troubleshoot CCTV, alarms, access control, intercoms and networking
* Support customers in person, on the phone and over email
* Recommend products and guide customers to the right solution
* Assist with training, demos and supplier escalations
* Prep quotes and help the sales team during busy periods
* Assist with staging, warranties and general branch ops
* Stay across new products and tech
Who You Are
You might be a graduate, someone coming off the tools, or an IT/networking person wanting something more hands‑on. Whatever your background, you're practical, driven and good with people.
* Pick up new products quickly
* Explain tech clearly and confidently
* Stay calm when things get messy
* Build trust with customers
* Take initiative and jump in where needed
* Thrive in a fast, customer‑driven environment
* Want real progression, not just a job
* Have a driver's licence and full Australian working rights
What You'll Get
* Real responsibility from day one with a team that backs you
* Profit share that rewards effort
* Monday to Friday hours only – 8.30 am to 5 pm
* Ongoing training, product updates and hands‑on learning
* Career growth into senior tech, sales or product roles
Why Seadan?
We're part of the MM Security Group – a network built on performance, trust and looking after our customers. No red tape, no corporate nonsense. Just a team that moves fast, solves problems and has each other's back.
Hit apply and show us what you've got.
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