Job Title: Service Continuity/DR Lead
Job Description
The Service Continuity Manager/DR Specialist role is a pivotal position within the organization, responsible for leading the development, implementation, testing, and maintenance of service continuity and disaster recovery strategies. This includes ensuring critical services and systems can be recovered quickly during incidents or outages.
This individual will serve as the primary lead for enterprise technology incident and disaster response, working closely with business units and technology stakeholders to identify critical services, recovery objectives (RTO/RPO), and risk tolerances for effective continuity planning.
Required Skills and Qualifications
* Extensive experience in Service Continuity, Disaster Recovery, Business Continuity, or Crisis Management, including hands-on experience with failovers, backups, and recovery testing.
* Proven track record in managing or supporting major incidents, enterprise incidents, and crisis events, ensuring a swift and coordinated recovery.
* Strong knowledge of risk management frameworks and the ability to identify, assess, and mitigate continuity and recovery risks.
* Technical understanding across LAN/WAN, voice, security, server, cloud, and desktop environments, with hands-on experience in DR and failover technologies.
* Experience in regulated industries (e.g., finance, healthcare, critical infrastructure), ensuring compliance with industry standards and internal policies.
* Demonstrated leadership, customer focus, and accountability, with a forward-thinking mindset to drive continuous improvement, collaboration, and operational resilience across teams.
Benefits
Technology underpins everything we do at our company from helping connect millions of Australians to essential energy sources every day to achieving our net zero ambition - and the capability for our people to make this happen.
This is an exciting time for the team, we need people who are courageous, nimble, and ready to make an impact - change makers and risk takers.
We're committed to fostering a safe and inclusive workplace where you can achieve your best. We'll provide you with access to targeted career development programs, competitive remuneration, employee benefits, flexible working arrangements, and wellbeing programs.
Others
We proudly own, operate and manage a diverse portfolio of gas, electricity, solar and wind assets which deliver essential services to communities and customers across Australia. And we own more than 15,000 kilometres of gas pipelines which deliver energy to households and businesses across every corner of Australia.
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