Customer Service Representative
The role of a Customer Service Representative is crucial in delivering exceptional customer experiences. You will play a vital part in ensuring that every interaction with our customers is smooth and pleasant.
* Deliver Exceptional Customer Service: Put the customer first and exceed their expectations.
* Support Store Operations: Use your retail experience to assist in daily store activities.
* Thrive in a Team Environment: Collaborate effectively with colleagues.
* Maintain Attention to Detail: Ensure high standards of safety and accuracy are met.
We offer comprehensive training and support to help you succeed in this role. Our flexible rosters accommodate your work-life balance, and we provide opportunities for career growth and development.
Key Responsibilities:
1. Provide excellent customer service through active listening, empathy, and problem-solving skills.
2. Assist in maintaining a clean and organized store environment.
3. Process transactions accurately and efficiently using POS systems.
4. Support store operations by assisting with tasks such as restocking shelves, receiving inventory, and managing cash handling.
What We Offer:
* Comprehensive Training & Support: We provide ongoing training and coaching to ensure your success.
* Autonomy & Ownership: Take pride in your role with the freedom to excel and make decisions.
* Flexible Rosters: We accommodate your work-life balance needs.
* Career Growth Opportunities: Build your future with us and take advantage of opportunities for advancement.
Diversity & Inclusion: We celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued and respected.