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Client engagement/sales support officer

Melbourne
Healthcare Australia
Posted: 22 January
Offer description

Company Description

Healthcare Australia (HCA) is Australia's largest provider of temporary and permanent staffing solutions to the healthcare industry, and a provider of direct support to aged care, NDIS, and disability service participants in their homes and the community across Australia.

As a registered NDIS provider, from Community Access to day-to-day support, we're here to connect you with customised NDIS support suitable to your needs and lifestyle


Job Description

Are you friendly, confident on the phone, enjoy meeting new people with an interest in healthcare or disability or other human services?

We're looking for someone early in their sales or customer service career who has an interest in healthcare and enjoys building relationships.

This role is a mix of office-based phone work and getting out and about meeting clients and referrers across Melbourne.

What you'll be doing:

* Talking with potential NDIS clients, families, and referral partners
* Following up enquiries and answering questions about our services
* Supporting people through the sign-up process
* Building relationships and spotting new opportunities
* Attending local community events and meetings
* Working closely with our internal teams to make sure clients are well supported

What we're looking for:

* Some experience in sales, customer service, or healthcare (NDIS or aged care is a bonus)
* Confident communicator who enjoys talking to people
* Organised and comfortable using systems (CRM experience helpful but not essential)
* A positive attitude and willingness to learn

What we offer:

* Full support and training from a friendly, experienced team
* A rewarding role where you'll make a real difference
* Opportunities to grow with one of Australia's leading healthcare providers

You'll need a current Working with Children Check and a Police Check (dated within the last 12 months). Experience planning or attending events is a bonus

Benefits - why would you want this role

With HCA you'll be rewarded with:

* A fabulous discount on BUPA Private health Insurance – 7%
* Enjoy flexible hybrid working conditions that empower work-life balance
* Access to extra leave with a day off for your birthday plus a rewards and benefits platform
* Salary Packaging - novated leasing available with Smart group
* Be part of a well-respected Australian based organisation of more than 3,000 employees
* Benefit from ongoing training and support with access to an education allowance to nurture your skills and career

At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.

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