Inside Plant Cabling Quality Assurance Engineer, DCC Communities, DCC Communities
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that keep customers continuously connected. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers to deliver the highest safety and security standards while providing scalable capacity at the lowest cost. You will experience an inclusive culture that welcomes bold ideas and empowers you to own projects to completion.
Key Job Responsibilities
* Drive world‑class quality in the Data Center to achieve the best operating, lowest‑cost infrastructure. The QA engineer will obsess over quality, engineering, and continuous improvement.
* Make quick decisions with limited data based on experience and subject‑matter understanding.
* Focus on fiber‑optic and optic components, cabling and interconnect products, technologies, and standards; scope may later expand to mechanical and electrical (M&E) and other mission‑critical components.
* Collaborate with Engineering to establish Global Design Standards, Global Installation Best Practice Guidelines, and detailed Product Specifications for Inside Plant Cabling; develop QA manuals, manage amendments, formulate audit strategies, and define quality and operational metrics.
* Audit and inspect Data Center & Edge sites to ensure standards are met, generate punch lists, report remediation plans, resolve customer complaints and defects, provide vendor performance recommendations, and propose design and process improvements.
* Conduct training sessions with local Infra Delivery Teams and other Infra Ops organizations to ensure deployments comply with design standards and best practices.
* Communicate effectively with technical teams to collect requirements and with internal customers to describe features, technical designs, and strategy.
* Identify and respond to risks and high‑priority issues rapidly and effectively.
* Support New Product Implementation activities that improve infrastructure quality, reduce cost, and shorten installation time.
* Travel locally 40%+ to review projects and coordinate with onsite personnel and contractors at AWS Data Centers.
This role offers an opportunity to leverage and grow your existing quality and engineering experience in an innovative and highly collaborative environment where the results of your work directly impact AWS and its customers.
Basic Qualifications
* High school diploma or equivalent; associate or bachelor's degree in Information Technology, Telecommunications, or related field preferred.
* 3+ years of experience in structured cabling, inside plant (ISP) infrastructure, or data center environments.
* Knowledge of fiber‑optic, copper (Cat 5e/6/6A) cabling installation standards or structured cabling systems.
Preferred Qualifications
* In‑depth knowledge of ANSI/TIA‑568, 569, 606, 607, ISO/IEC 11801, and NEC Articles 300 & 392 (or related local electrical codes).
* Familiarity with NEMA VE1/VE2 and IEC 61537 for cable tray construction and installation.
* Experience conducting QA inspections in live data center environments focusing on pathway fill ratios, cable diameter compliance, separation requirements, and firestop/fire‑rating compliance.
* Hands‑on knowledge of fiber splicing, fiber testing equipment (OTDR/OLTS), budget‑loss, and copper certification testing.
* Strong communication skills with the ability to interface with contractors, engineers, and stakeholders.
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