When you join MercyCare, you become part of something bigger than a job. You join a community of people who show up for Western Australians at the moments that matter most - from early learning and disability support, to family, community and aged care services. We live by our values of respect, integrity, compassion, justice, excellence and courage, and we are committed to safeguarding and protecting children, young people and vulnerable people in our community.
About the role
In this newly created role as an Admission and Engagement Officer, you'll be the first point of contact for families exploring our Early Learning services, ensuring every interaction is welcoming, informative and supportive. You'll manage enquiries and referrals, coordinate centre tours, and guide families through the admissions process to create a smooth and positive experience.
Working closely with Centre Managers and the wider Early Learning team, you'll help maintain strong occupancy levels by tracking enquiry data, following up leads, and supporting engagement initiatives. This is a permanent, part-time opportunity based in our West Perth office working 50 hours per fortnight across Monday to Friday.
About you
You're a highly organised and approachable professional who enjoys helping people and thrives in a fast‐paced environment. You bring a strong customer service mindset, take initiative, and are confident juggling multiple tasks while maintaining attention to detail.
In addition, you will also possess:
* Experience in an administrative and customer service role, ideally in a fast‐paced environment
* Strong organisational skills with the ability to manage competing priorities
* Excellent communication and stakeholder engagement skills
* Confidence using systems and maintaining accurate records and data
* Experience in the childcare or early learning sector (desirable)
* Certificate III in Business Administration or similar (desirable)
* National Police Clearance (obtained within the last six months)
Benefits
You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.
As a valued team member, you'll also enjoy access to:
* Not for profit Salary Packaging options up to $18,000
* Childcare discounts for your little ones
* Options to purchase additional leave
* Career Pathways, Professional Development and Training
* Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations
Equity, Diversity and Inclusion
We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and diverse ages, cultures, faiths, abilities, genders and sexualities.
If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at hr@mercycare.com.au.
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